ABOUT ME.
Emily is a Los Angeles-based operations leader and digital strategist who oversees client services across Mozaic Media & Communications' full portfolio, leading a distributed team across the country.
She specializes in integrated campaign strategy spanning paid advertising, earned media, social media, and events, and is especially skilled at building automated workflows and scalable systems for client engagements. Her work has spanned the public, nonprofit, and private sectors, including paid digital and social campaigns for Via Care, advertising work for CSAC that earned a repeat client engagement, an integrated social, event, and earned media program for Servicon, and the California Forestry Sector Jobs Initiative, where she led advertising, event planning, website development, and earned media. She also directed digital engagement for the RAND Corporation's Art+Data initiative, blending visual storytelling with academic research.
Guerra joined Mozaic in 2021 as Digital & Social Media Manager and was named the firm's first Director of Operations and Client Services in 2025. Alongside her work at Mozaic, she is the founder of The Productivity Flow and Emily Joyce Design, and serves as lead podcast producer for Smart Firefighting. She previously worked as a Content Developer at W.S. Darley & Co. and as Lead Content Developer for the SDG Talks High School Curriculum.
She earned her Bachelor of Arts in Communication Studies from Loyola Marymount University in 2020, and holds a Certified Digital Marketing Professional credential from the Digital Marketing Institute and American Marketing Association, a PCM® in Digital Marketing from the American Marketing Association, and a Hootsuite Platform Certification.